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Quality Assurance at Carmo

Quality assurance under ISO 13485

A partner behind every component, batch after batch, year after year.

In short: Carmo's quality management system has been certified since 1993, and to ISO 13485, the medical-device standard, since 2013, covering design, development, manufacture and assembly. Batch records and material-lot traceability are maintained for every component, and IQ/OQ/PQ validation is documented as a component moves into regulated volume production. You remain the legal manufacturer.

Certified to ISO 13485

Carmo A/S's quality management system is certified to ISO 13485:2016 Medical devices quality management system by Bureau Veritas (accredited by DANAK), certificate no. DK020611. Scope: Design, development, manufacture and assembly of injection molded plastic components.

All Carmo plastic components are manufactured under the same QMS and procedures.

“We have integrated our quality management system into all our processes, so everything from design and project development to assembly is documented.”

Bettina Kok, VP Quality & Compliance

The records behind every component

Every step is recorded, from raw material to shipped component:

  • Batch records and material-lot traceability: maintained for every component Carmo ships, with in-process controls and inspection data. When a result drifts, the records show where it started.
  • Non-conformance and CAPA: non-conforming product is recorded before and after delivery, together with the corrective and preventive action.
  • Change requests: every change to your component leaves a record.
  • Equipment and tool maintenance: carried out to plan, with each intervention logged.

The records stay at Carmo, open to your audit. With the goods you receive a Certificate of Conformity (CoC) and a Certificate of Analysis (CoA) where agreed.

Carmo QC operator barcode-scanning a batch sample at a materials-testing station
Process validation at Carmo: IQ/OQ/PQ documented under the ISO 13485 quality management system

Process validation and audit support

Design and development sit inside the certified scope, so the same procedures govern your component in development and in volume:

  • Tool and process settled first: Carmo Process Qualification (CPQ) gets tool and process in place before the validation runs
  • IQ/OQ/PQ process validation (installation, operational and performance qualification) as your component moves into regulated volume production, performed and documented under the ISO 13485 QMS by the engineers who developed it. You receive a validation summary report (VSR).
  • Auditing Carmo is routine: questionnaires, document requests and on-site audits, from the design phase onward
  • Change control under the quality management system: changes that touch your component are governed by a documented procedure. Management review runs twice a year.

ISO Class 8 cleanroom environment

Medical components are moulded, assembled, inspected, printed and packed in an ISO Class 8 cleanroom environment.

  • Classified to ISO Class 8 per ISO 14644-1:2015, verified externally
  • One system, not two: the clean area runs under the same ISO 13485 quality management system
  • Classification and monitoring records are part of what you review at audit

The cleanroom page covers what runs where, how it is monitored, and what it means for your device file.

Cleanroom production →

Carmo ISO Class 8 cleanroom: assembly and packing under controlled conditions

When an issue needs resolving

Any component that runs for decades will raise a question sooner or later. When it does, the records and the people are on your side of the table.

The audit is a day; the partnership is decades. Carmo delivers batch after batch and stands behind every component in the field.

Ready to discuss your project?

Send your supplier questionnaire, audit plan or the component drawing. We'll come back with what we can document for your file and propose an audit or visit slot; NDA first if you need it, and email ([email protected]) works for attachments.

Bettina Kok
Bettina Kok
VP Quality and Compliance
+45 4912 2157

Frequently asked questions

Certification and scope

Is Carmo ISO 13485 certified, and who issues the certification?

Yes, continuously since 2013. Carmo has run a certified quality management system since 1993, and certified to ISO 13485 since 2013. The current certificate below names the issuing body and its accreditation:

Carmo A/S's quality management system is certified to ISO 13485:2016 Medical devices quality management system by Bureau Veritas (accredited by DANAK), certificate no. DK020611. Scope: Design, development, manufacture and assembly of injection molded plastic components. Valid: 2. September 2026 – 1. September 2029.

All Carmo plastic components are manufactured under the same QMS and procedures.

What does Carmo's certified scope cover, and what does it not cover?

The certified scope, verbatim from the certificate: “Design, development, manufacture and assembly of injection molded plastic components.“ That covers Carmo’s injection moulded components for both medical and technical applications. Two boundaries are worth knowing for medical-OEM regulatory planning: sterile and implantable medical devices are outside the certified scope, and rapid-iteration prototyping via Carmo Print Moulding sits outside the certified scope (the QMS engages at validation builds onward; see /en/services/rapid-prototyping/).

Is Carmo a legal manufacturer of medical devices, or a component supplier?

A component supplier. Carmo manufactures injection moulded components and assemblies that you, the medical-device OEM, incorporate into finished medical devices. Legal manufacturer responsibility under MDR (Regulation (EU) 2017/745) rests with you. Carmo’s certified ISO 13485 QMS provides documentation, component-level traceability, and audit support for your MDR work, but Carmo does not make advisory notices, perform design validation activities on medical devices, or carry out installation or servicing; those rest with the legal manufacturer.

Validation and documentation

Does Carmo provide IQ/OQ/PQ process validation?

Yes. Carmo performs IQ/OQ/PQ process validation (installation, operational and performance qualification) under its ISO 13485 quality management system as a component moves into regulated volume production. The validation builds are run by the same engineering team that developed the component. After validation you receive a validation summary report (VSR).

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What ships with Carmo's components, and what stays at Carmo?

The records stay at Carmo; what ships is a Certificate of Conformity (CoC), and a Certificate of Analysis (CoA) where agreed. Held at Carmo and open to your audit: batch records, in-process controls, post-production inspection data, material-lot traceability, and equipment and tool maintenance logs, maintained for every component Carmo ships under the certified ISO 13485 QMS. Documentation depth is sized for medical-OEM supplier qualification and customer audit. Customer property protections also apply: your materials, drawings, and design data are not shared with others without written permission and do not leave Carmo’s premises without explicit approval.

How does Carmo's quality system handle non-conforming products?

Through the documented procedures of the QMS, in full, even though Carmo is a component supplier and not a legal manufacturer: control of non-conforming products before and after delivery, rework, change control and CAPA all run under it. Non-conforming components are identified, segregated and processed per the documented procedure; corrective and preventive action is recorded under the certified ISO 13485 QMS. Management review covers the outcomes twice a year, together with the company risk assessment and the quality policy.

Cleanroom controls

What cleanroom and environmental controls does Carmo operate?

Two stages, both anchored on ISO 14644-1:2015 airborne-particle measurement. Injection moulding takes place in production cells in a classified ISO Class 8 cleanroom environment: shielded, with HEPA particle filtration and routine particle-count monitoring at 0.5, 1.0, and 5.0 µm size bands. Downstream assembly, inspection, printing, and packaging move into two validated ISO Class 8 cleanrooms, where positive pressure is monitored. Routine internal monitoring is complemented by annual external verification by a specialist; bioburden monitoring and regular sample-based gloved-fingertip (finger-dab) testing are performed as separate environmental controls and not mixed into the ISO 14644 classification.

Working with Carmo's QA

What does Carmo's quality assurance cover?

The certified scope covers design, development, manufacture and assembly of injection-moulded components (the certificate wording is on this page). The quality management system runs across the production value chain:

  • design and development
  • tooling engineering
  • injection moulding in ISO Class 8 production cells
  • assembly and inspection in two validated ISO Class 8 cleanrooms
  • printing, packaging and traceability documentation
Can Carmo support our ISO 13485 supplier audit during development and production?

Yes. Carmo’s certified ISO 13485 scope reads verbatim: “Design, development, manufacture and assembly of injection molded plastic components.“ Design and development are inside that certified scope. Supplier-qualification documents, on-site audits, and questionnaires are part of the routine engagement model from the design phase onward, drawn from the same procedures and records as volume production. The QMS has been continuously certified since 2013; contact [email protected] to scope a specific audit.

Our sourcing policy requires a second source. How does Carmo handle that?

Your drawings, materials and design data remain your property, so your sourcing strategy stays in your hands. Raise it in the qualification dialogue: we will say what the documentation set can support and what a realistic setup looks like for your component.

Why customers trust Carmo

Continuity

More than 80 years of continuous private ownership: one team from prototype to volume, no handover.

More about Carmo

Quality

ISO 13485-certified quality management and an ISO Class 8 cleanroom environment: components with the documentation your audit asks for.

Our quality assurance

Tenacity & know-how

You bring the problem; we bring the know-how to solve it. We don’t walk away from the hard ones. Hear it from our customers.

Hear from our customers